Refund Policy

Refund Disclaimer

Users are only allowed one account per person. Any accounts duplicated or associated or believed to be linked to the refund request user deemed by the site owner may void the refund request if a previous subscription exists for the service.

MegaProxy Rotating Proxy (Standard 50, Elite 100, Guru 200, Mega 500, Pro 1,000 Giga 2,000)

If for any reason you are unhappy with the MegaProxy Rotating Proxy service we will issue you a refund.

The refund is only eligible for new customers who have not made a previous subscription before.

The refund is only eligible if your payment method is made through the Paddle merchant system (PayPal and Credit Cards)

USA Rotating Proxy (USA Rotating HTTPS Proxies)

If for any reason you are unhappy with the USA Rotating Proxy service we will issue you a refund.

The refund is only eligible for new customers who have not made a previous subscription before.

The refund is only eligible if your payment method is made through the Paddle merchant system (PayPal and Credit Cards)

Mixed Rotating Proxy (Mixed Datacenter Proxies)

If for any reason you are unhappy with the Mixed Rotating Proxy service we will issue you a refund.

The refund is only eligible for new customers who have not made a previous subscription before.

The refund is only eligible if your payment method is made through the Paddle merchant system (PayPal and Credit Cards)

Shared Proxies

If for any reason you are unhappy with the Shared Proxy service we will issue you a refund.

The refund is only eligible for new customers who have not made a previous subscription before.

The refund is only eligible if your payment method is made through the Paddle merchant system (PayPal and Credit Cards)

We recommend contacting us for assistance if you experience any issues receiving or using our products.

Residential VPN

If for any reason you are unhappy with the Residential VPN service we will issue you a refund.

The refund is only eligible for new customers who have not made a previous subscription before.

The refund is only eligible if your payment method is made through the Paddle merchant system (PayPal and Credit Cards)

We recommend contacting us for assistance if you experience any issues receiving or using our products.

Premium Residential

If for any reason you are unhappy with the Premium Residential service we will issue you a refund.

The refund is only eligible for new customers who have not made a previous subscription before.

The refund is only for 1GB Premium Residential. Other packages are not eligible for refund.

The refund is only eligible if your payment method is made through the Paddle merchant system (PayPal and Credit Cards)

We recommend contacting us for assistance if you experience any issues receiving or using our products.

How to claim your refund

To claim your refund login to your customer panel and submit a support ticket or email [email protected] from your billing / account email address.

You can also cancel and refund your subscription using our self service page:

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us via our help desk: 

– By submitting a ticket or emailing: [email protected]